Last updated: 25 August 2026
1. Introduction and Definitions
These Terms and Conditions govern access to assignmentadvisory.com (the “Platform”) and its editing, proofreading, reviewing, and related educational support services.
In these Terms:
- “Services” means the educational support and related services available through the Platform.
- “Editors” means independent contractors engaged to provide the Services.
- “we”, “our”, and “us” mean the Platform operators.
- “user”, “client”, and “you” mean any person accessing the Platform or purchasing Services.
By using the Platform, you agree to these Terms.
2. Services and Editors
Services may include identifying errors, suggesting improvements, adding comments, and improving clarity, grammar, structure, consistency, or presentation. The precise scope depends on your request details, subject, timeframe, and the service description provided before payment.
Editors provide Services as independent contractors and are not employees. We remain responsible for obligations that cannot be excluded under Australian law.
We do not guarantee that every error will be identified or corrected.
3. Eligibility and User Responsibilities
You must be at least 18 years old or use the Platform with the consent and supervision of a parent or legal guardian.
You must:
- provide accurate information and clear request details;
- ensure that submitted content is lawful and does not infringe third-party rights;
- review and apply feedback independently;
- remain responsible for your documents, decisions, submissions, accuracy, and compliance with applicable institutional rules; and
- keep your account and payment information secure.
4. Acceptable and Responsible Use
You must not use the Platform or Services for cheating, impersonation, misrepresentation, fraud, unlawful copying, or any breach of institutional rules.
You must not interfere with the Platform, introduce harmful code, misuse another person’s information, attempt unauthorised access, or resell the Services without permission. We may refuse a request that appears unlawful, harmful, deceptive, or inconsistent with these Terms.
5. Requests, Communication, and Timeframes
Communication may take place through the Platform, email, live chat, WhatsApp, telephone, or another method displayed on the Platform.
Any timeframe is an estimate unless expressly confirmed otherwise. You must provide the required information promptly. Delays caused by incomplete instructions, unavailable content, requested changes, technical disruption, or events outside our reasonable control may affect the schedule.
6. Pricing and Payments
Prices are stated in Australian dollars (AUD) and may vary according to complexity, subject, support level, and timeframe.
Payment in full may be required before Services begin. Available methods may include debit card, credit card, Apple Pay, and Google Pay. Payment providers may apply separate fees, currency-conversion charges, or conditions.
We may correct an obvious pricing error before Services begin. Any price change will require your agreement.
7. Cancellations, Refunds, and Consumer Guarantees
Refund or cancellation requests must be sent to the contact email below with identifying details, the reason for the request, and relevant supporting information.
Discretionary requests are assessed individually. We may consider whether Services have started, the work already undertaken, compliance with the agreed scope, delays, failure to provide required information, misuse of the Services, or a change of mind. Verified duplicate payments will be refunded.
Where reasonably practicable, please contact us before initiating a chargeback so we can investigate. This does not restrict any lawful chargeback right.
Nothing in these Terms excludes, restricts, or modifies rights or consumer guarantees that cannot lawfully be excluded under Schedule 2 of the Competition and Consumer Act 2010 (Cth), known as the Australian Consumer Law, or applicable state or territory legislation.
8. Intellectual Property and User Content
The Platform’s branding, text, graphics, software, design, and resources are owned by or licensed to us. You receive a limited, personal, non-exclusive, non-transferable, and revocable licence to use them for their intended purpose.
Unauthorised copying, resale, redistribution, modification, or commercial exploitation is prohibited.
You retain ownership of content you submit. You grant us and relevant Editors a limited licence to access, use, reproduce, and modify that content only as reasonably necessary to provide the Services, administer the Platform, comply with law, and resolve disputes.
9. Disclaimers, Liability, and Indemnity
Services are supplied on an “as available” basis. We do not guarantee any educational, professional, employment, financial, or personal result. Information supplied through the Platform is not legal, financial, medical, or other regulated professional advice.
To the maximum extent permitted by law, we are not liable for indirect or consequential loss that was not reasonably foreseeable. Nothing excludes liability that cannot legally be excluded, including applicable consumer guarantees, fraud, fraudulent misrepresentation, wilful misconduct, or death or personal injury where exclusion is unlawful.
You are responsible for losses reasonably caused by your unlawful conduct, material breach, infringement of third-party rights, or negligent misuse of the Platform. This does not require you to compensate us for our own negligence or misconduct.
10. Privacy, Third Parties, and Platform Access
We handle personal information as described in our Privacy Policy and in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles where applicable.
Third-party payment, communications, hosting, or other services may have separate terms and privacy practices. We are not responsible for third-party conduct beyond our legal obligations.
We may suspend or terminate access where you materially breach these Terms, misuse the Platform, fail to pay an amount due, or create a security or legal risk. Where appropriate, we will provide notice and a reasonable opportunity to address the issue.
We are not responsible for delay caused by events beyond our reasonable control, but we will take reasonable steps to minimise disruption.
11. Changes, Disputes, and General Terms
We may update these Terms by publishing the revised version and changing the last-updated date. Material changes affecting existing Services will be communicated where reasonably practicable.
Before starting legal proceedings, each party should attempt to resolve the dispute in good faith by contacting the other party. This does not restrict urgent relief, complaints to regulators or consumer agencies, or any non-excludable legal right.
These Terms are governed by and construed in accordance with the laws of Australia. The courts of that state or territory have non-exclusive jurisdiction.
If any provision is unenforceable, the remaining provisions continue to apply. These Terms, the agreed request details, and any policies expressly incorporated into them form the entire agreement concerning the Services.
Website: assignmentadvisory.com
Email:[email protected].