Last updated: 25 August 2026
1. About This Policy
This Privacy Policy explains how assignmentadvisory.com (the “Platform”) collects, uses, holds, and discloses personal information when providing editing, proofreading, reviewing, and related educational support services.
“Services” means all educational support and related services. “We”, “our”, and “us” mean the Platform operators. “User”, “client”, and “you” mean the customer.
Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information We Collect
We may collect:
- your name and contact details;
- communication information;
- payment and transaction details;
- request details and preferences;
- enquiries, feedback, and complaint records; and
- technical information, including your IP address, device, browser, Platform activity, and cookie identifiers.
We do not require sensitive information unless it is reasonably necessary. Sensitive information is handled with consent where required or as otherwise permitted by law.
3. How We Collect Information
We generally collect information directly from you when you submit a request, communicate with us, make a payment, or use the Platform.
Information may also be collected automatically through cookies and similar technologies or received from Editors, payment providers, support providers, or a person authorised to act for you.
If required information is not provided, we may be unable to respond to your enquiry or provide the requested Services.
4. How We Use Information
We may use personal information to:
- respond to enquiries and provide the Services;
- connect clients with suitable Editors;
- process and verify payments;
- communicate about requests and support;
- operate, secure, and improve the Platform;
- prevent fraud, misuse, and unauthorised access;
- manage complaints and disputes; and
- comply with legal, regulatory, and accounting obligations.
Where permitted, we may send information about our Services. You can opt out at any time by using the unsubscribe option or contacting us. Essential service communications may still be sent.
5. Sharing and Overseas Disclosure
We may share personal information with Editors and service providers that assist with hosting, payments, communications, analytics, security, administration, or customer support.
These recipients may be located in Australia and other countries. The location may vary depending on the provider used and where its systems or personnel operate. Where Australian privacy law applies, we take reasonable steps regarding overseas disclosures as required by law.
We may also disclose information:
- with your direction or authorisation;
- to professional advisers where reasonably necessary;
- to prevent fraud, security threats, or unlawful activity; or
- where required or authorised by law.
We do not sell personal information.
6. Cookie Notice
Cookies are small files stored on your device. The Platform may also use pixels, local storage, and similar technologies.
We may use:
- Essential cookies to operate the Platform, maintain security, process requests, and provide requested features.
- Functionality cookies, where used, to remember preferences and improve usability.
- Analytics cookies, where used, to understand Platform activity, performance, and user interactions.
Cookies may be placed directly by the Platform or by third-party service providers. They may collect IP addresses, device and browser details, identifiers, pages viewed, referring pages, and interaction information. This information may identify or reasonably identify a person when combined with other data.
Session cookies usually expire when you close your browser. Persistent cookies remain until their set expiry date or until you delete them. Third-party cookie durations are controlled by the relevant provider.
Information collected through third-party technologies may be processed in Australia or other countries. We do not intentionally collect sensitive information through cookies or similar technologies.
7. Managing Cookies
You can block, delete, or limit cookies through your browser settings. Where required, we may provide a cookie banner or preference tool allowing you to accept, reject, or manage non-essential cookies.
Disabling essential cookies may prevent parts of the Platform from operating correctly. Disabling optional cookies may reduce functionality or limit our ability to understand Platform performance.
You may also use provider-level opt-out tools where available. Cookie controls do not automatically unsubscribe you from direct marketing communications.
8. Security and Retention
We use reasonable administrative, technical, and organisational safeguards to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. No online system can guarantee absolute security.
We retain personal information only for as long as reasonably necessary to provide the Services, manage our operations, resolve disputes, and meet legal or accounting obligations. Information is then securely destroyed or de-identified where required.
Where applicable, suspected data breaches are assessed and managed under Australia’s Notifiable Data Breaches scheme.
9. Access, Correction, and Children’s Information
You may contact us to request access to or correction of personal information we hold about you. We may need to verify your identity before processing a request. Access may be limited where permitted by law, and we will explain any refusal where required.
Users under 18 must use the Platform with the consent and supervision of a parent or legal guardian. If we become aware that a child’s information was collected without appropriate authorisation, we will take reasonable steps to address it.
The Platform may contain links to third-party websites. Their privacy practices are governed by their own policies.
10. Complaints, Changes, and Contact Information
Privacy questions or complaints should be sent using the contact details below. We will investigate and respond within a reasonable period.
If you are dissatisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.
We may update this policy when our practices, technologies, or legal obligations change. The current version will be published on the Platform with its last-updated date.
Website: assignmentadvisory.com
Email:[email protected].